You have 30 days after receiving your order to request a return. Items should be unused and in their original packaging. To start a return, email us at info@zylashop.co and we'll guide you through the next steps. See our refund policy for full details.

Orders are processed within 24–72 hours and delivered within 6–15 days, depending on your location. Every order includes tracking.

Yes, shipping is free on every order.

Yes. Once your order ships, you'll receive a tracking number by email. You can also check your order status on our Track Order page.

Please contact us within 12 hours of placing your order if you need to make changes or cancel. Once an order has been processed, changes may not be possible.

We accept all major credit cards, PayPal, Apple Pay and Google Pay. Checkout is secure and encrypted.

Please contact us right away at info@zylashop.co with your order number and a photo, and we'll make it right.

Email us at info@zylashop.co or use our contact page. We're happy to help.